Please Note Our Policies

We will be following CDC and New York State protocols for COVID-19 physical distancing and sanitizing; the health and safety of our clients and staff are of paramount importance to us. 

New Booking Policies:

Due to COVID-19, we are temporarily limiting the number of daily appointments; we are only booking 1-hour visits until further notice. 

If you are experiencing a fever, cough, or sore throat, we will need to reschedule your appointment after a quarantine and/or negative test result.

If you have been to a COVID-19-impacted area or have been in close contact with a person infected with COVID-19, we ask that you please reschedule your appointment for 10 days past the date of contact. 

All bookings will be prepaid and touchless interactions. Verbal and text appointments will still require an online reservation. 

Cancellations

There is a 48-hour cancellation policy. Last-minute cancellations within the window will result in a cancellation fee of 50% of the session booked. Cancellations 1-hour before the scheduled session or no-show will be charged in full. If you are not feeling well, please cancel or reschedule your appointment as soon as you experience any symptoms. If you are scheduled for an appointment and experiencing signs of labor, please call your healthcare provider and email/text us that you will not be coming in. Your appointment will be transferred to a postpartum massage.

Upon Entering The Office:

Practice physical distancing.

Masks in healthcare settings are still required by NYC law. Anyone entering the office will be required to wear a mask before entry and throughout their visit. Adequately worn masks cover both the nose and mouth. If you arrive without a mask, we will supply one for you. 

There will be sanitizer available and you are encouraged to wash your hands with soap and water for a minimum of 20 seconds before entering the treatment room.

In Treatment:

Both, Massage Therapist and the client/you are required by law to wear a face mask throughout the duration of your session. To ensure your comfort, all sessions will be performed in either an ergonomically designed side-lying setup (a comfortable position we are proficient in), supine (face-up), and/or supported semi-reclining (lying at a forty-five-degree angle with lumbar support). 

We will work through this together, as always!

Cleanliness + Lateness:

We have allotted a half-hour after every appointment to thoroughly disinfect the room between each client. Our air purifier has a heating coil of 400 F  which runs silently to clean and freshen the air in the treatment room during your treatment and in-between patients. Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals; so please arrive on time for your appointment.

Colds + Sickness:

Massage/bodywork is not appropriate care for infectious or contagious illnesses. Please cancel/reschedule your appointment as soon as you are aware of an infectious or contagious condition.

Our New Address

141 E. 56th Street, Suite 1A (between Lexington + 3rd Avenue @ the Lexington House)    

New York, New York 10022

Note: this is a ground-floor office with a doorman, so no elevator to navigate.